Customer Help

This section outlines our Customer Help information and various services available to you here at GAIA. Find the answers to your general questions, get tips, give feedback and find out more about how we can help you. For airlines and flight information simply use the Flight Information widget, or contact our helpful communications officers at 1 (246) 536-1300 or contact the airline directly by clicking on the respective airline on the Airlines information page.

Help Sections

Customer Service Information Desks

Our friendly staff are available to answer queries and provide information assistance.

Find Your Flight

Get up-to-date information on the status of departures and arrivals here at GAIA.

Lost and Found

Airlines are responsible for checked in luggage. The vast majority of bags are returned and airlines typically have a thorough process for tracking and retrieving misplaced luggage.


As is the case around the world, Airport security around the Caribbean has greatly increased since 2001.

Travel Tips

Here are just a few travel tips to ensure you have a safe and convenient travel experience.


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Airport Map

Be a Smart Traveller

This section is a detailed information guide designed specially for you the traveller. Below you will find information to assist you when using the Grantley Adams International Airport